Integration planning
Integration planning for mobile robots
A robot only creates value when it is part of the process. We connect transport requests, robot movement and equipment handoffs into one defined, testable system.
How it connects
From request to confirmed delivery
Each mission moves through clear states — created, assigned, picked up, in transit, delivered, confirmed. Each state has an owner and a signal, so operators always know what is happening.
System boundaries
Clear system boundaries
Integration problems usually come from unclear ownership. We write it down.
| System | Typical role | What we define with you |
|---|---|---|
| WMS / ERP / MES | Creates and prioritises transport tasks | Task format, priorities, status messages, cancellation |
| Fleet manager | Assigns robots, manages traffic and charging | Traffic rules, zones, charging policy, dashboards |
| PLCs, conveyors & machines | Confirm load ready / transfer complete | Handshake signals, timeouts, interlocks |
| Doors, lifts & barriers | Open paths between areas and floors | I/O or network interface, fire-mode behaviour |
| Operators & HMIs | Call robots, confirm, handle exceptions | Buttons, tablets, alarms, recovery procedures |
Exceptions
Design the exceptions, not just the happy path
Blocked route
Re-plan, wait or alert — defined per zone.
Destination unavailable
Hold, divert or return with a visible status.
Failed handshake
Retry rules, timeout and operator alert.
Low battery
Stop new tasks, finish safely, charge.
Emergency stop
Safe state, reset procedure, controlled restart.
Network loss
Safe behaviour and reconnection rules.
Go deeper
Integration guides
FAQ
Integration questions
Still have a question? Our engineers answer every enquiry personally.
Do your robots work with our WMS or ERP?
Yes, when the interface is defined. We agree which system creates tasks, how priorities are set, which status messages come back and how exceptions are handled — then test the interface with representative tasks before go-live.
Can AMRs open doors and use lifts?
They can, using an agreed door or lift interface (typically I/O or a network controller). Safety, fire-mode behaviour and manual override must be defined with the building or lift supplier.
What happens when something goes wrong?
Every interface needs an exception path: blocked route, destination unavailable, failed handshake, low battery or emergency stop. We define how each is detected, displayed and recovered as part of the design.
Who owns the integration work?
Responsibilities are written down in the project: what Synergy Robotix configures, what your IT or controls team provides, and what third-party suppliers deliver. Clear ownership avoids gaps at handover.
Let us engineer the right fit
Map your interfaces before you buy robots
Send us the systems involved and how tasks are created today. We will outline the integration approach and the decisions you need to make.